Web Services for Hotel Business

Problem

A foreign partner, with whom we have been cooperating for several years, approached us with a proposal to develop a set of services for the hotel business.

They needed both a service for clients (namely, for independent SPA booking service), and a system for internal hotel management (an application for administrators and hotel staff, in which they could track the check-in and room cleaning in real time).

EvApps developed the following services for the client:

1. SPA services booking system which enables clients to select the necessary SPA courses, book date and time, pay for them and receive booking confirmation by e-mail.
2. A software package for administrators and hotel employees, allowing them to manage user roles, receive up-to-date information about guests, and also control room cleaning (check cleaned rooms and assign tasks to cleaning staff).

Business task:

Optimization of hotel management processes, increasing the level of comfort for its guests and, as a result, their satisfaction with the services of the hotel chain.

Solution

Development of services for optimizing orders and a software package for the administration and service personnel.

How this project changed the lives of users: as a result of the successful implementation of this project, sales of SPA services in the hotel chain owned by our client have grown by 30% over six months.

In addition, the customer's employees noted the convenience of working with the booking application: it concisely and promptly reflects all the information necessary for interacting with guests (arrival and departure dates, number of guests, special requirements and preferences, ordered services).

The management of the hotel chain was also able to optimize room cleaning with the help of our application.

Technical details:

Technologies and languages used in the project: .NET 8.0+, Entity Framework, LINQ, MS Azure, JavaScript (AngulatJS, JQuery), SignalR, MS SQL, T-SQL.